All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included.
Please note that this role may close early should sufficient applications be received, so early application is advised
We are part of a large integrated drug and alcohol service working with some of Cornwall’s most excluded and disadvantaged people. Successful candidates will work alongside in-house services which include prescribing and clinical, outreach, hospital and adult community and a residential rehabilitation facility.
WithYou is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it, so why don’t you apply to be part of something great!
We are looking for an experienced Service Administrator to cover maternity leave. The successful candidate will provide comprehensive and efficient administrative support at our 17 bed residential rehabilitation facility.
Please note that this role is part-time and fixed-term working 22.5 hours per week over 3 full days, although we can be flexible around the days worked. The expected end date is approximately January 2026.
As a Service Administrator, you will:
Liaise with Local Authorities on client admissions and following up on outstanding contracts
Complete housing/council tax benefit forms for move-on flats
Work with the Residential Service Manager in maintaining quality service standards in line with CQC requirements
Support the Residential Service Manager and Team Leader in monitoring the bed allocations and keeping the bed planning tools updated at all times
Undertake administrative duties by the running of the residential service (ordering stationery, cleaning and medical supplies, attending various meetings and inputting invoices onto our invoicing system)
Work with the facilities team to arrange maintenance work to the buildings and grounds where necessary
Diversity Statement
As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people’s lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.
Our ideal candidate:The ideal candidate will have:
Maths & English GCSE Grade C or above or equivalent qualification
A successful track record of providing efficient and reliable administrative support
Demonstrable experience of working in an office environment
Ability to work as part of a multidisciplinary team
Ability to build effective relationships with a range of internal and external stakeholders
Organised; excellent planning and time management skills
Ability to manage competing/conflicting demands, under own initiative managing own workload
Good analytical skills, eye for detail, methodical with ‘can do’ approach
Resilient; ability to prioritise and work under pressure
Good communication skills
Minute-taking skills
Knowledge and understanding of work-based Health and Safety issues
