Positive Steps Care & Support Ltd

Positive Steps Care and Support is a dedicated care provider committed to empowering individuals to live fulfilling, independent, and meaningful lives. We deliver high-quality, person-centred care and support services tailored to meet the unique needs, preferences, and aspirations of every individual we support.

Our team of compassionate and highly trained professionals work closely with clients, families, and healthcare professionals to ensure that each person receives the right level of care in a safe, respectful, and supportive environment. Whether at home or within the community, our goal is to promote independence, dignity, and overall well-being.

At Positive Steps, we believe that every step forward—no matter how small—is a positive one. Our services include personal care, supported living, respite care, companionship, and specialist support for individuals with learning disabilities, autism, mental health needs, and other complex conditions.

With a strong commitment to quality, compassion, and inclusion, Positive Steps Care and Support helps individuals build confidence, achieve their goals, and live life to the fullest.

At Positive Steps Care and Support, we go beyond providing care — we build genuine relationships that empower people to live with confidence, purpose, and independence. What makes us special is our commitment to truly person-centred care and the belief that everyone deserves to live life their way.

Here’s what sets us apart:

🌟 Person-centred approach – We take the time to understand each person’s unique needs, choices, and goals. Every support plan is tailored to the individual, ensuring care that fits around their life — not the other way around.

💬 Empowering independence – We focus on helping people gain and maintain skills, confidence, and control over their daily lives. Our support is designed to encourage growth, not dependence.

❤️ Compassionate, consistent care – Our team members are carefully selected, well-trained, and genuinely passionate about making a positive difference. We build trust through continuity and respect.

🏠 Support within the community – We help people stay connected with their community, maintain relationships, and take part in the activities that matter most to them.

✅ High standards and reliability – We uphold the highest standards of quality, safety, and professionalism in everything we do. Our focus on transparency and accountability ensures peace of mind for families and loved ones.

🌈 Inclusive and respectful culture – We celebrate diversity and promote equality. Everyone we support is treated with dignity, compassion, and respect, regardless of background or ability.

Choosing Positive Steps Care and Support means choosing a team that truly cares. We’re more than just a care provider — we’re partners in helping people live their best lives.

Here’s why individuals and families choose us:

💖 Genuine care and compassion – Our team are passionate about making a difference. We treat every person with respect, dignity, and empathy.

👩‍⚕️ Experienced and well-trained staff – All our staff receive comprehensive training and ongoing professional development to deliver safe, high-quality care.

🗣️ Personalised support plans – We listen carefully and involve each individual (and their families) in every aspect of their care planning.

🔒 Safety and trust – We operate to the highest standards of safeguarding and confidentiality, giving you total peace of mind.

🕊️ Empowerment and independence – Our goal is always to help people do more for themselves, promoting confidence and choice at every opportunity.

⭐ Consistent quality – We pride ourselves on reliability, professionalism, and the little touches that make a big difference.

At Positive Steps Care and Support, we believe that high-quality care starts with well-trained, confident, and motivated staff. We’re committed to supporting every member of our team to reach their full potential through ongoing learning, professional development, and clear career progression.

Our training and development offer includes:

🎓 Comprehensive induction programme – All new staff complete a structured induction in line with the Care Certificate Standards, ensuring a solid foundation in safe and person-centred care.

📚 Ongoing mandatory training – Regular updates in areas such as safeguarding, moving and handling, first aid, medication administration, infection prevention and control, and health and safety.

🧠 Specialist training – Opportunities to develop expertise in areas such as learning disabilities, autism, mental health, positive behaviour support (PBS), and acquired brain injury (ABI) care.

👩‍🏫 Professional qualifications – Support to complete recognised qualifications, including Diplomas in Health and Social Care (Levels 2–5) and other accredited courses.

🌱 Continuous professional development (CPD) – Access to workshops, reflective practice sessions, and regular supervision to build confidence and encourage growth.

🚀 Career progression – Clear pathways to advance into senior support, team leader, and management roles, with mentoring and leadership training available.<br

💬 Supportive learning culture – We promote open communication, teamwork, and shared learning so that every staff member feels valued, supported, and inspired.

At Positive Steps, we don’t just invest in training — we invest in people. By nurturing knowledge, skills, and confidence, we empower our team to deliver the highest standards of care and achieve their own career ambitions.