Leadership and Management

Team leaders and supervisors work in all types of care settings. You will use the skills and experience you have gained as a care or support worker to mentor and develop other team members. You will also have more responsibility for the delivery of care at your organisation. Daily tasks could include:

• supervising team members to ensure they are delivering high quality care in the safest way
• conducting inductions and appraisals for your team
• developing care plans which outline the care and support individual clients need
• working closely with professionals from other organisations to ensure the people you and your team look after get the support they need.

Different social care providers will have different levels of management within their organisations. Smaller care settings may have team managers or deputy managers who support the Registered Manager with the day-to-day running of the establishment, including:

• ensuring standards of care are maintained
• ensuring that the service safely plans staffing levels and comply with legislation and regulatory requirements
• undertaking care assessments of people needing care and support
• helping the service to recruit and develop new care workers, supporting, supervising and performance managing them
• organising or delivering training

Larger companies may also have managers to oversee the running of a group of residential settings or regions where they deliver care.