We are NOT able to provide sponsorship for this role.
Key details
About the role
This is an exciting opportunity for someone who would like to be a part of a valuable, enthusiastic, passionate team and take on a key coordinating role, supporting the general functioning of the business, supporting the Operations Manager, care Managers and working closely with our service users and the wider care team.
Able to build and maintain positive, professional relationships with service users, families, employees and colleagues, able to work as part of a team and also use their own initiative, and flexible and able to respond positively to changing service needs. Please note, this role includes participation in the contingency on call rolling rota, approximately every third week.
What we offer our staff
A typical day
Monday, Tuesday and Friday, 09:00 am start and 5:00 pm finish; however, flexibility to support the safe contingency plan when required. A three-week rolling rota covering the on-call; this can be discussed in the interview.
Wednesday ,Thursday, and alternative weekend providing front line care support days.
The responsibility to ensure safe allocation of rostering and meeting the needs of the business.
Other essentials
Driving license required
About Heart of the South Care
We provide flexible, person-centred support tailored to each individual’s unique needs, goals, and aspirations.
Our services include:
• Shorter Home Care Visits throughout the St Austell area, offering personalised support with daily living, personal care, medication, companionship, and maintaining independence.
• Outreach Support across Cornwall, with flexible visits ranging from 4 to 8 hours, including support with community activities, attending appointments, social events, education engagement, employment support, and achieving personal goals.
• 24-hour Support Packages, providing bespoke, around-the-clock care within the comfort and familiarity of an individual’s own home with their families or living on their home or pets.
• Sitting and Respite Services, giving family members and unpaid carers the opportunity to take a well-deserved break, whether for a few hours, a full day, or longer periods.
• Sleep-in and Waking Night Support, ensuring individuals receive reassurance, safety, and responsive care throughout the night.
Our highly trained and compassionate team delivers specialist, person-centred care that is tailored to each individual’s choices, outcomes, and support needs. We work in partnership with the people we support, their families, and professionals to promote independence, wellbeing, and an exceptional quality of life.
At Heart of the South Care, we are passionate about creating meaningful relationships and delivering ethical, compassionate care that leaves a lasting, positive impact on the lives of the people we support.
For over 17 years, we have proudly served communities across Cornwall, building trusted partnerships with Cornwall Council, the NHS, Devon County Council, strategic care providers, private clients, and individuals who manage their own care through Direct Payments (DPs).
We believe that outstanding care comes from the heart, and we are committed to making a genuine difference every single day.