Communication Support Assistant

Job Purpose

The Communication Support Assistant will play a key role in supporting effective communication across the organisation. The successful candidate will assist with internal and external communications, help maintain positive relationships with stakeholders, and support the delivery of marketing, recruitment, and engagement initiatives.

This role would suit someone who is a strategic thinker, thrives in a fast-paced environment, and possesses excellent communication and interpersonal skills.

Values We Are Looking For

At Flourish Homecare, we are looking for someone who embodies our values and demonstrates:

Compassion and empathy.
Professionalism and integrity.
Creativity and initiative.
Resilience and positivity.
A genuine passion for helping people and supporting communities.

If you are an excellent communicator who enjoys working in a varied role and wants to make a difference, we would love to hear from you. 🌱

Key Responsibilities
Support the development and delivery of internal and external communications.
Assist with creating engaging content for social media, newsletters, recruitment campaigns, and company updates.
Maintain professional communication with staff, clients, families, and external partners.
Support the planning and coordination of company events, campaigns, and community engagement activities.
Assist with preparing presentations, reports, meeting notes, and other business documentation.
Monitor communication channels and ensure enquiries are responded to promptly and professionally.
Work collaboratively with management to promote the Flourish Homecare brand and values.
Support recruitment and staff engagement initiatives where required.
Help identify opportunities to improve communication processes and stakeholder engagement.
Undertake additional administrative and communication-related duties as required.

Flourish Homecare is a Cornwall-based care provider delivering high-quality, person-centred support that helps people live safely, independently, and with dignity in their own homes. The service focuses on reliability, consistency, and building strong relationships, offering everything from day-to-day support to more specialist care. Alongside core homecare, Flourish also develops community and wellbeing-focused services—like accessible holidays and community activities—so support isn’t just about care tasks, but about quality of life, confidence, and helping people truly flourish.