Day Centre Support Assistant

We are looking for a Day Centre Support Assistant to work in the Social Hub within Miners Court to deliver a range of interactive and stimulating activities alongside professional, assisted care and support services that will empower our clients to choose, maintain and enjoy an independent and secure lifestyle.

We are looking for someone who has previous experience gained within a care environment as well as experience of working with people with mental health problems. You must be able to work positively and non-judgementally with people from a variety of backgrounds and understand and demonstrate a commitment to equal opportunities and diversity. You should also have a good standard of education and willing to undergo training. A level 2 Health and Social Care qualification is desirable but not essential.
A satisfactory enhanced DBS check is essential for this role.

Males are currently under‑represented in some of our Care and Supported Housing teams and we are committed to improving gender balance across the organisation. We are taking positive action to support this, and will guarantee the offer of an interview to candidates who identify as male and meet the essential requirements of the vacancy.

To apply for this role please submit a CV and covering letter on the links provided. Please use the covering letter as an opportunity to show us how you meet the competencies and skills required for this role and anything you think highlights how you are a good fit for Coastline.

In the role, day to day, you’ll be responsible for:

1. Ensure the needs and preferences of customers are met at all times, along with promoting independence.
2. Organise and participate in activities which are stimulating and engaging, which aim to promote social inclusion and minimise the risk of isolation.
3. Ensure that customers’ emotional and personal care needs are met during their time in the Social Hub, assisting as and when required, whilst maintaining their dignity and modesty at all times.
4. Carry out health and safety checks and risk assessments when required and as appropriate to ensure the personal safety of customers at all times.
5. Ensure customer confidentiality is maintained at all times.
6. To be responsible for the safekeeping of service users personal belongings and management of the storage facilities.
7. Adhere to the Company’s policies and procedures including the staff handbook.
8. At all times continuously follow procedures of good practice and standards in infection control.
9. Ensure that vulnerable adults are effectively protected from abuse or neglect, safeguard the dignity, quality of life and safety of customers/clients. To act in accordance with Coastlines policies and procedures and respond swiftly and effectively, regardless of whether the alleged perpetrators are members of staff, other customer, family members or other carers.
10. Participate in team meetings, offering suggestions to how the service could be improved, attend and obtain all mandatory training and qualifications required for the role.
11. To represent Coastline Housing Ltd positively at all times. Representing oneself as a professional and competent member of the team, always maintaining a confidential, calm, friendly and courteous approach, wearing Coastline Housing Ltd.’s uniform, carrying ID and using personal protective equipment.
12. Any other duties related to the post at the direction of the line manager.

To work in the Social Hub within Miners Court. The main purpose of the role is to
deliver a range of interactive and stimulating activities alongside professional,
assisted care and support services that will empower them to choose, maintain and
enjoy an independent and secure lifestyle; reducing social isolation.

Coastline Housing is an independent Cornish charitable housing association owning and managing more than 5,000 homes, as well as an extra care living facility and a homeless service.

The housing crisis means the challenge we face is enormous. Only 1 in 10 of homes in Cornwall is an affordable home. Private rents and house prices are unaffordable to most, trapping families in poverty.

Coastline exists to help solve this crisis. To provide housing for those in need, to help improve the neighbourhoods that people live in, and to provide services that improve the quality of our customers’ lives.

Coastline is more than just a landlord. Our footprint extends beyond our homes and into local communities. We know we have a role to play in tackling stigma, deprivation and enabling life-enhancing opportunities for customers, ultimately improving quality of life, health and wellbeing.

Coastline’s mission, should you choose to accept: to provide great homes and great service. For that, we need great people. Could you be just who we’re looking for?