Key details
About Coastline Housing
The housing crisis means the challenge we face is enormous. Only 1 in 10 of homes in Cornwall is an affordable home. Private rents and house prices are unaffordable to most, trapping families in poverty.
Coastline exists to help solve this crisis. To provide housing for those in need, to help improve the neighbourhoods that people live in, and to provide services that improve the quality of our customers’ lives.
Coastline is more than just a landlord. Our footprint extends beyond our homes and into local communities. We know we have a role to play in tackling stigma, deprivation and enabling life-enhancing opportunities for customers, ultimately improving quality of life, health and wellbeing.
Coastline’s mission, should you choose to accept: to provide great homes and great service. For that, we need great people. Could you be just who we’re looking for?
About the role
As an Extra Care & Support Assistant you will work with our customers to flexibly to meet their individual needs, in accordance with their care and support plans.
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30 hour permanent contract on a 2 week rolling rota as follows : -
Week 1 – Mon 7.30am-5pm, Tues 7.30am - 3pm
Week 2 – Sat, Sun, Mon 7.30am - 5pm, Tues 7.30am - 6pm, Fri 7.30am - 3pm
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What we're looking for:
You will be a kind, caring person who is understanding and patient.
You will have a positive, can-do attitude and be willing to get stuck in with any challenge.
You will be a fantastic listener and have excellent communication skills.
You will possess or be willing to work towards a level 2/3 in Health & Social Care. You will be able to remain calm under pressure and in an emergency, with the ability to act decisively.
Ideally you will have experience in the care and support sector, but full training will be provided.
A satisfactory enhanced DBS check is required
Above all, we are looking for someone who cares about our client’s happiness, comfort and dignity, and is passionate about making a positive difference to the lives of our customers!
If you have a caring nature and want to work as part of an amazing team, in a caring and fun environment, we would love to hear from you! Just click on the button below to submit your CV, and let us know why you should be the newest addition to our Extra Care team at Coastline.
Please use the covering letter as an opportunity to show us how you meet the competencies and skills required for this role and anything you think highlights how you are a good fit for Coastline.
Please note that although we have indicated the closing date below, we may close the vacancy at an earlier time. We encourage you to submit your application as soon as you can. Closing Date: 17 November 2025
Anticipated interview date: TBC
What can Coastline offer you
If you’re looking to make a difference in a progressive, forward-thinking company, with opportunities to develop a worthwhile career, Coastline is the place for you.
Coastline Housing is a charitable social landlord serving Cornwall.
Winners in the Third Sector category at the Cornwall Business Awards and one of the fastest growing landlords in the country, we are proud to be a key provider of housing and support in Cornwall.
That includes social housing for thousands of people across Cornwall, plus shared ownership and rent to buy homes to help people get a home of their own.
Our Extra Care scheme in Redruth houses many older people, and our services for anyone experiencing homelessness help hundreds each year who are rough sleeping.
Accredited with Investors in People Gold, Investors in Volunteers, a Menopause Workplace Pledge and Disability Confident Leader, we are a proven, people-focused employer, putting customers and colleagues at the heart of what we do.
#LI-DNI
Job Types: Part-time, Permanent
What we offer our staff
A typical day
Day to day you will:
Assist customers with all aspects of daily living and personal care including undressing, bathing and showering, and dental and mouth care; toileting, feeding, dressing and moving individuals according to agreed manual handling techniques (using the equipment/aids provided in the trained and agreed manner).
Support customers with cleaning, cooking, shopping and attending appointments as required.
Administer medication as appropriate and accurately record this as instructed.
Maintain accurate records of daily occurrences relating to the wellbeing of customers.
Complete and regularly updating care and support plans with customers