Lead Support Worker

Lead Support Worker
Salary £27,500 / Earn £14.06 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140
Permanent, full time or part time role available (30 hpw or 37.5 hpw)
St Austell, Cornwall
We can’t offer a CoS for this role
Home, a place where you belong
Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.
You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.
What you’ll do
• Lead support planning and coordinate our Support Workers to deliver person-centred support
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
• Support Customers with daily tasks like budgeting, cooking and attending appointments
• Work with multi-agency teams to safeguard and empower our customers
• Help customers build independence and prepare for their move-on into the community
Why join us
This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work!
You have
• Passion and experience in supporting others ideally in a supported housing setting
• Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
• Experience assessing referrals and coordinating support
• The ability to work under your own initiative, remain calm under pressure and have a resilient approach
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
• You will work 7.5hour shifts across 7 days, some will be early and some lates
• You need an Enhanced with barring list (we pay)
• A vehicle insured for business use (and a license!), we’ll pay for any business mileage
• Eastbourne Road is a 24-hour supported service for customers with mental health-related social care needs. Customers receive up to 25 hours of support per week and live in a 10-bedroom property with shared facilities and communal spaces.
What’s in it for you?
• 34 days leave, rising to 39 (this includes bank holidays and a “me day”)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more
Find out more
Click APPLY NOW to see our  Support Coordinator Job Description, (what we call the role internally!) find out about us, for help to apply and our benefits. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

• Lead support planning and coordinate our Support Workers to deliver person-centred support
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
• Support Customers with daily tasks like budgeting, cooking and attending appointments
• Work with multi-agency teams to safeguard and empower our customers
• Help customers build independence and prepare for their move-on into the community

We’re a housing association, social enterprise and charity with a turnover of over £420m and one of the UK’s largest providers of high quality housing and integrated housing, health and social care